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The Boone Area Chamber of Commerce has announced
the 2009 Amazing Customer Service Award winners.
Mountain Times Publications classified advertising manager
Brenda Minton (third from left) receives a 2009 Boone
Area CHamber of Commerce Amazing Customer Service Award
last week after being nominated by colleague Sue Moore
(fourth from left). Pictured from left are chamber chairman-elect
George Brudzinski, Mountain Times Publications publisher
and president Bruce Morrison, Minton, Moore, Sandra Hicks
of award co-sponsor Blue Ridge Electric Membership Corporation
and chamber chairman Scott Eggers.
Photo by Jason Reagan |
Last week, representatives of the chamber and
Blue Ridge Electric Membership Corporation, also a sponsor,
visited area businesses to surprise some of the 2009 winners.
Winners thus far include:
• Robin Hodges with the Downtown Post Office – nominated
by Eric Morley – “Robin is invariably pleasant, always
efficient, cheerful and defies the post office stereotype.”
• Susan Stuber of High Country United Way – nominated
by Joan and Dick Hearn – “Susan makes you feel she
has been waiting for you to call or drop by so she can be of
service to you … always has a smile a mile wide …
performs outrageous customer service not just once in a while
by as a matter of routine.”
• Brent Graybeal of Watauga County Planning & Inspections
– nominated by Pat Angle – “Brent exhibits professionalism,
knowledge and demonstrates willing assistance to resolve any
questions or problems.”
•Vicki LeQuire of Café Portofino – nominated
by Olga Esterson – “Vicki took charge when a customer
injured her finger. In a follow-up call, the customer complimented
Vicki on her excellent customer service – how warm and
helpful she had been.”
• Chris Edwards of Chetola Resort – nominated by Margaret
Holder – “Chris enables ALL of our staff to consistently
provide fabulous and outrageous customer service … truly
the definition of a leader, one who leads by example.”
• Charlie Millaway of Southern Ag – nominated by Mike
Presnell – “Charlie has a continuous, consistent and
genuine attitude of customer satisfaction … proven to be
a fine example for all to follow.”
• Brenda Minton of Mountain Times Publications – nominated
by Sue Moore – “Brenda is courteous and caring to
her classified ad customers … she offers leadership, as
well as support to fellow employees.”
• Mary Bowman of Farm Bureau Insurance – nominated
by Kyle Romanat – “Mary goes way above the call of
duty to provide great service with a caring attitude and friendly
smile … and exhibits wonderful problem-solving skills.”
• Julia Rowland of ASU’s Center for Entrepreneurship
– nominated by Bryan Toney - “Julia epitomizes customer
service – she is upbeat and always has words of encouragement
– some days there is a line of students waiting to see
her because they know she’s always there to answer their
questions – they LOVE working with her.”
• Susan McNulty of South’s Specialty Clothiers at
Boone Mall – nominated by Lou Ella South – “Susan
so often goes beyond the call of duty – she even drove
to the Greensboro airport to meet an 11 p.m. Fed Ex arrival
to pick up a dress for a wedding the next day – even sewing
on buttons at the last minute or loaning clothing when an order
didn’t come in on time.”
• Margie Aldridge of Bank of Granite – nominated by
Ted and Megg Henry – “Margie always has a smile on
her face. She has assisted us on numerous occasions with the
special needs we had. She is always courteous and attentive
to our concerns and finds equitable solutions that are a win-win
for everyone.”
• Mike Kelly of WATA and AdVentures – nominated by
Daniel Minton – “… a true professional within
his trade and, more importantly, he enjoys what he does and
is passionate about it. Mike is enthusiastic, makes a personal
connection with each caller and eagerly tries to meet their
needs. Though we’ve never met, Mike appears to live literally
by the Golden Rule. I am a huge fan.”
• Wanda Wilson of The Village Inns of Blowing Rock –
nominated by Lisa Mitchell and Heather Smith – “Wanda
is an exceptional – she goes out of her way to greet and
accommodate all guests and co-workers with an upbeat and friendly
attitude. She is dependable, values her job and her ethics truly
shine through.”
• Andrea Morgan of Bare Essentials Natural Market –
nominated by Ben Henderson – “Andrea is an exemplary
employee and true customer service professional – she always
puts people first. Andrea is able to make the most complicated
health issue understandable. She makes herself available at
any time, without being asked. Andrea gives focused, undivided
attention to her customers.”
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